In order for us to make check-in as smooth as possible, please confirm your estimated time of arrival by calling our office or message us. Please Note this property has no reception or luggage storage facilities our concierge comes to meet you on site. Please inform us of your expected arrival time in advance as our reception is open limited hours of 9am to 5pm daily. Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that personal late check-in carries the following extra charges: - From 18:00 to 22:00 AUD $50; After 22:00 AUD $100. Please note that late check-in after 00:00 is unavailable at this property. This property does not accommodate bachelor(ette) or similar parties. Failure to arrive on your check in date will be treated as a No-Show and will incur a charge of 100% of the booking value. The property reserves the right to refuse entry if the guest fails to arrive on the check in date.Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.