Check-in: To complete check-in, My Holiday Gran Canaria will inform you of the location where you should collect the key, along with the welcome letter. At that time, you will also be provided with the exact address of the property. Cleaning: This accommodation does not offer cleaning service during your stay. Cleaning is carried out before guests arrive and after they leave. If you wish to request an additional cleaning service during your stay, an extra charge will apply. Check-in and Check-out Times: Check-in is from 3:00 PM. If you wish to check in earlier, it will be subject to availability. Official check-out time is 11:00 AM. If you wish to check out later, you will be informed of the corresponding extra charge. Required Documentation: At check-in, guests must present a valid ID and a credit card. Special Requests: All special requests are subject to availability and may incur additional charges. House Rules: Bachelor/bachelorette parties or similar events are not allowed on the property. To ensure the peace of all guests, noise must be avoided between 9:00 PM and 9:00 AM.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.