Guest Identity Verification Policy For the safety and security of our guests, neighbours and property, the lead guest is required to complete an identity verification before arrival. The lead guest will receive an identity verification request no later than 24 hours before check-in, using one of the following methods: 1. A secure identity verification link from Credas, requiring the lead guest to upload their passport for verification; or 2. A secure pre-arrival registration form containing a separate identity verification link, requiring the lead guest to upload their passport and complete a selfie verification; or 3. If the lead guest is unable to complete either of the secure online verification methods due to technical difficulties, please contact us. As a fallback, we may ask the lead guest to send a copy of their passport to our business email at [email protected] or via our business WhatsApp number at +44 7703 975314. The information provided is used solely for identity verification and security purposes, is handled securely and processed in accordance with applicable data protection legislation. Identity verification must be successfully completed before check-in instructions and property access details are released.Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.