We are available every day from 2:00 PM by email, via the secure messaging system of the booking platform, or by phone. After 8:00 PM, a response is not guaranteed. Check-in is after 4:00 PM. Access codes and instructions for self-check-in, including retrieving the key from a secure key box, are sent around 4:00 PM on the day of arrival by email and via the secure messaging system of the booking platform, allowing you to access the accommodation independently at the time that suits you best and without time limits. Please note that only dogs are allowed as pets. You must inform the property in writing before your arrival that you will be bringing your dog to add it to your reservation free of charge. The dog must be clean and odor-free upon arrival. The dog must not be noisy when left alone in the accommodation. The dog must not be allowed on the furniture (bed, sofa, etc.), and the furniture must not be used for its comfort (cushions, towels, bed linens, blankets, etc.). The dog must remain on the floor and use its own bedding. Security cameras are in place in the property's common areas and outside the property to ensure guest safety and the smooth operation of the establishment. Please note that before your arrival, the establishment will require you to register online with a valid national identity document. Please, note that the accommodation is on the 3rd floor with no elevator. Please note that the accommodation contains stairsEn este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.