General - This is a self check-in property with digital reception between 9 AM and 5 PM. - The building does not have ground-floor apartments. - Bookings of two or more apartments may be subject to different policies or additional charges. Check-in & Check-out - Early check-in and late check-out are subject to availability and additional charges may apply. Access & Security - There are no physical keys. Access is provided via a personal code or electronic key card. - For security reasons, access details must not be shared with unregistered guests. - Lost or stolen key cards must be reported immediately. A €30 replacement fee applies. - Common-area lighting is motion-activated. - All doors must remain closed at all times for security. House Rules & Safety To ensure a safe and pleasant stay: - Misuse of windows or using them as exits is not permitted. - The use of personal cooking or heating appliances not provided by the property is not allowed. - Candles or any open flames are prohibited. - Please keep the apartment tidy. Apartments left in excessive disorder or with trash may incur an additional cleaning fee. - Guests who do not follow house rules or pose a safety risk may be asked to leave without refund and charged a minimum fine of €200. - If we are unable to accommodate specific special needs, guests may cancel free of charge, in line with the cancellation policy. Cleaning & Housekeeping - Linen and towels are changed once per week. - Additional cleaning must be scheduled at least one day in advance. - Extra cleaning is available for an additional fee. - Cleaning hours are 09:00–14:00. - Between cleanings, guests are responsible for trash disposal and washing used kitchen items. - Cleaning supplies, irons, and ironing boards are available in the laundry room on each floor and must be returned after use. Visitors & Luggage - Visitors are welcome from 07:00 to 21:00. - Visitors staying after 21:00 must be registered, present ID, and pay the applicable fee. - Luggage storage is not available. Management Rights - Guests are expected to behave respectfully. - Management reserves the right to ask guests to vacate in case of serious rule violations and may contact authorities if necessary.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.