When paying by credit card, the name of the cardholder and the name of the guest indicated at the time of booking must match. Upon check-in, the owner of the card used for payment must be present and confirm the transaction. In case if a corporate card details are being used for this reservation, you will be asked to provide official letter of indemnity. If these conditions are not met, payment will be returned to the card owner and you will be asked to pay with an alternative card or in cash. The hotel has the right to refuse to booking and accommodation, should you not meet any of the above requirements.Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.