To ensure a seamless arrival, please note that a mandatory $300 security hold is processed at check-in. Guests must ensure their account has adequate funds for both the booking total and the hold amount, as reservations without sufficient funds are subject to cancellation. Regarding cancellations: While your room reservation may be eligible for a refund depending on your selected policy, please be aware that credit card processing fees are completely non-refundable under all circumstancesLos huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.