**Keys and cards:** The loss of or damage to keys, cards, or access devices will incur a replacement fee of **$300 MXN per item**, charged to the guest. **Guest registration:**: For security purposes as well as for being able to access to the property, all guests must provide their **full name**, and adults must present **official ID with photo** prior to check-in . This information may be shared with both, management and security staff. Failure to provide this information **may result in access to the accommodation being denied. .En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Gestionado por un particular