Derio Aeropuerto

- Self check-in from 5pm to 9pm, can be in person (subject to availability and upon request) - Sending of a link for hotel registration required by law, where ID or passport details of all guests must be entered. Additional charges: - Late check-in: arrivals after 9pm, €30 surcharge regardless of whether the arrival is in person or self-check-in. - Early check-in: arrivals before 5pm, €20 surcharge (subject to availability and upon request) - Late check-out: departures after 11am, €20 surcharge (subject to availability and upon request) **In-person check-in: Staff wait up to 30 minutes; after that, additional charges will apply if other assistance is required. Lockers: - Available for early arrival or storage of belongings. A discount voucher is offered after booking. Responsibility for belongings: - Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for any loss. Loss of keys: - €100 charge for each set of keys lost. Departure time: - Delays without prior notice have a €50 charge for each hour, charged through the booking platform. - Arrival at the apartment is autonomous, although it can be in person if you prefer -from 5:00 p.m. to 9:00 p.m. (subject to availability)-. - If 24 hours before entering the accommodation, arrival information is not available, access to the accommodation is not guaranteed upon arrival. - All communication will be carried out strictly on the platform or on a WhatsApp number that will be provided to you once the reservation is made. - You will be sent a link to complete hotel registration, required by law. *Failure to complete this registration may mean that you will not be allowed entry to the accommodation without the right to any refund. - The day before your arrival we will contact you to send you the access for self-check-in or the time for your in-person check-in. *If your arrival is after 9:00 p.m., a supplement of 30 euros will apply. - You can use the early check-in and late check-out service, subject to availability and a supplement of 20 euros will be charged for them. If this service is available, it will be confirmed 24 hours before check-in/check-out. IMPORTANT: Follow the instructions and videos to avoid problems when accessing. Note: We are not responsible if access fails due to not following the steps indicated in the advertisement.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.