Calma Rooms by Charming

1. Acceptance: Making a reservation implies acceptance of these terms and conditions. 2. Personal Data: The information provided will be stored on a secure server, accessible only by authorized staff. 3. Occupants: The client must respect the maximum number of guests allowed in the reservation. The room rate is the same for 1 or 2 guests. If more guests stay without authorization, a penalty of €100 per night per additional guest will be imposed. 4. Cleaning: Rooms will be delivered clean. Guests are expected to leave them reasonably tidy and free of food remnants. 5. Furniture: Furniture and decorations must remain in their original place. Charges may apply if this condition is not met. 6. Modifications: We reserve the right to change the assigned room to a similar or better one at no additional cost. 7. Cancellation Policy: Cancellation conditions vary depending on the type of reservation. Please consult the details in the booking confirmation. 8. Check-in Time: Check-in is between 3:00 PM and 12:00 AM. 9. Noise: No disruptive noise is allowed. Breaching this rule may result in the termination of the rental agreement without compensation. 10. Bank Transfers: Any bank fees related to international transfers will be borne by the client. 11. Check-out Time: Check-out must be done before 11:00 AM. Delays may result in additional charges. 12. Safe: Each room has a safe. We are not responsible for valuables not stored in it. 13. Surveillance and Security: The property has surveillance cameras in common areas. By staying, guests accept these measures as a condition of their stay. 14. No Smoking: Smoking is strictly prohibited throughout the accommodation. Violating this rule will result in a €100 fine. 15. Pets: Pets are not allowed on the premises. Violation of this rule will result in a €150 fine per day. 16. Noise Meters: The accommodation is equipped with noise meters to ensure a peaceful environment. Guests are expected to maintain moderate noise levels, especially between 10:00 PM and 8:00 AM. Violating this rule may result in warnings or, in case of repeated offenses, expulsion from the property. 17. Internet Connection: Guests must delete their network credentials from their devices before leaving. The accommodation is not responsible if guests fail to do so. 18. Room Cleaning: Stays of 5 days or more may request a cleaning service at no extra charge. For shorter stays, cleaning (including bed linen and towel changes) can be requested for €29. 19. Loss of Personal Items: The accommodation is not responsible for the loss of personal items. 20. Behavior and Conduct: Guests are expected to behave respectfully. Inappropriate behavior may result in immediate expulsion. 21. Common Areas: Common areas are available for all guests. Please keep these areas clean and respect the furniture and equipment provided. 22. Restricted Access: Only registered guests are allowed to stay on the premises. Failure to comply with this rule may result in the expulsion of the responsible guest, without the right to a refund. 23. Maximum Price: The maximum price per room is €500 per night.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.