Please note that, for our standard checkout procedure. 1. To be refunded with cash deposit, guest will have to wait for the room to be checked at 11h00 am and collect your deposit. 2. For earlier checkout than 11H00 am, kindly share a photo of the keys returned to our letterbox and just share your bank details with us and we'll have it transferred back to you to your bank's currency. We would like to just reassure you that we will be using one of the safest gateways to refund your deposit to you via, Wise. It eases your checkout and you will be receiving it within 24 hours. Receipts will be shared with you once it's done and we will be assisting you until you have received it. Thank you for your understandingEn este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.