All requests for check-in or check-out outside of scheduled hours are subject to approval by the property and must be requested in advance. The exterior of the property is monitored with security cameras. We also use NoiseAware sensors both indoors and outdoors. These devices alert us only when noise levels are consistently above a set threshold — normal conversation won’t trigger an alert. By booking this listing, you agree to contact the host directly with any issues you experience during your stay, including non-working amenities, cleanliness concerns, or anything else affecting the property. We will address and resolve all reported issues within 24 hours. If any amenity is not working during your stay, we will provide a USD 25 per day credit until it is restored. Failure to comply with quiet hours will result in a USD 500 fine and/or immediate removal from the property. Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge. The person who booked the reservation is responsible for all guests, any damages, and all incidents during the stay. Please note that pets are only allowed upon request and subject to approval. Please note that pets will incur an additional charge of USD 100 for up to 2 pets. Smart thermostats are available for your use, with temperature limits set for efficiency. Please keep windows and doors closed when using the heating or AC. Pool rules: -No lifeguard is on duty; swim at your own risk. -No glass is allowed in or near the pool area. -Please note that pool heating is available upon request and takes up to 10 hours to reach 28°C. Please contact the property in advance to arrange this. Payment must be made before heating begins. -Spa heating is always complimentary. -Any tampering with pool equipment will result in a USD 1000 fine. We take cleanliness seriously! Our team follows enhanced cleaning procedures between each stay, with extra attention to high-touch surfaces. In case of any additional guests, please notify the property prior to arrival. A surcharge of USD 50 per night applies for each additional guest you wish to add to your booking beyond 16 guests. Pool toys and floaties shown in the photos are for staging purposes only and are not guaranteed to be available during your stay. However, guests occasionally leave behind floaties they’ve purchased, and when they do, we keep them at the property—so there are often some available for use. The spa is open from 08:00 to 22:00.Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. Este alojamiento está situado en una zona residencial, por lo que se pide a los clientes no hacer demasiado ruido. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Gestionado por un particular