The Castle Collection - 25 Castle Street

Please note that the property will send check-in codes via email on the day of check-in. Kindly note the accommodation is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment. Apartments are cleaned on a weekly basis. This property is located in a busy area in the city centre, guests may experience some noise from outside. Most apartments are fitted with a sani-flow macerator pump in the shower rooms and kitchens, you will experience a noise when the toilet is flushed and water is running. This property accommodates guests on a long term basis and all guests are asked to refrain from excessive noise internally. Loft Apartment – this has 2 bedroom areas separated by privacy walls. Duplex Apartment – the twin room is in the old safe and is up steep metal stairs. A damage deposit of GBP 150 is required. The property charges this as a pre-authorisation 3 days before arrival. This will be collected by credit or debit card. You will be reimbursed within 7 days of check-out. Your deposit will be released in full, subject to an inspection of the property. All apartments will have 2 keys in the corresponding lock box. If both keys are not returned on check out, the full £150 security deposit will be charged to cover the costs of a replacement lock and keys. Should the key(s) be returned following this charge, a £100 refund will be issued. The £50 will be kept as a cost of labour. Office hours are 09:00 – 17:00 hours Monday through to Sunday for urgent enquiries or assistance please call the property direct. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.Si reservas una tarifa con pago por adelantado y necesitas una factura, puedes añadir los datos de tu empresa y solicitarla en el cuadro Envía una pregunta. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Este alojamiento está situado en una zona muy concurrida, por lo que puede haber algo de ruido. Este alojamiento está situado en una zona residencial, por lo que se pide a los clientes no hacer demasiado ruido.