All refunds are of 97% of the full amount due to processing fees. Likewise as part of our process, payment verification is necessary in order to ensure the security of the guest and the company. Please note that all Special Requests are subject to availability and additional charges may apply. In the event that any damage is found in the property during or after the stay, a charge will be made to the guests registered card to cover the cost of repairs or replacements. This property is located in a residential area and guests are asked to refrain from excessive noise. Please note that reservations must be made at least 48 hours in advance. This allows us to prepare for your arrival and ensure your stay is as comfortable as possible.Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Este alojamiento está situado en una zona residencial, por lo que se pide a los clientes no hacer demasiado ruido.