. Heating season is officially considered to be from October 15 to April 15, during which heating costs are included in the price. Outside of this period, heating can be provided at an additional charge: 10 EUR per day for the Deluxe Apartment and 5 EUR per day for the Deluxe Suite. Our check-in times are as follows: from 3:00 PM to 9:00 PM from May to September, and from 3:00 PM to 8:00 PM from October to April. If you need a late check-in, kindly request it at the time of booking or, at the latest, within the days following your reservation or up to one day before your arrival when you receive our check-in message. Please note that late check-ins not requested or confirmed in advance will not be accommodated. If guest fails to book for the exact number of persons, and arrive with the more than it was booked, those guests will not be accommodated and no refund will be made.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. Gestionado por un particular