Policies of Gästehaus Alter Keller
Check-in14:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
No cots are available.
No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsThe Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please inform Gästehaus Alter Keller in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery. If you expect to arrive after 18:00, please inform Restaurant Alter Keller in advance, using the contact details found on the booking confirmation. Please note that the restaurant and the reception are closed on Mondays and Tuesdays. Guests expecting to arrive on these days are kindly asked to contact the property in advance. Guests travelling by car are advised to use the parking at Schrannenplatz, a 5-minute walk from the hotel. Breakfast can be booked at check-in and is EUR 9 per person per day. Please note that the reception is not staffed at all times. If you arrive and the reception is closed, you can ring the bell.