Policies of The South Charlotte Residence
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
No cots are available.
No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform The South Charlotte Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of GBP 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the lead guest must be 25 years and older. Please inform The South Charlotte Residence in advance of your expected arrival time. This must be arranged and confirmed with the property manager before the check-in date. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are sent a secure link by Reserve Apartments to make this payment. The property will contact you after you book to provide instructions. Check-in after 19:00 may be possible for a small additional fee by prior arrangement with the property directly. Guests will be met by a member of staff at their booked apartment.