Policies of Villa Joella
Check-in16:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Villa Joella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 500 is required. The host charges this 14 days before arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Managed by a private host