Policies of Viola @ Hepburn Springs
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
Children up to and including 0 years old stay for AUD 50 per person per stay when using an available extra bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. No extra charges.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. This property will not accommodate hen, stag or similar parties. You are advised to bring your own vehicle as this property is not serviced by public transport. This property is located in a residential area and guests are asked to refrain from excessive noise. A damage deposit of AUD 500 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 1.9% charge when you pay with a credit card. Please note you will be charged the full amount 14 days prior to your arrival.