{"id":5332,"date":"2013-07-29T12:26:02","date_gmt":"2013-07-29T12:26:02","guid":{"rendered":"https:\/\/blog.bedandbreakfast.eu\/innkeepers\/2013\/07\/29\/bb-stormvogel-enormement-de-facilites-du-systeme-de-reservation\/"},"modified":"2017-02-08T11:35:22","modified_gmt":"2017-02-08T11:35:22","slug":"bb-stormvogel-enormement-de-facilites-du-systeme-de-reservation","status":"publish","type":"post","link":"https:\/\/blog.bedandbreakfast.eu\/innkeepers\/fr\/bb-stormvogel-enormement-de-facilites-du-systeme-de-reservation\/","title":{"rendered":"B&B Stormvogel : “Un syst\u00e8me de r\u00e9servation super efficace”"},"content":{"rendered":"
\"Bed<\/a>

Jolle Dijkstra et Ria Baldee devant leur bed & breakfast ‘De Stormvogel’ \u00e0 Terschelling aux Pays-Bas.<\/p><\/div>\n

De plus en plus de propri\u00e9taires B&B d\u00e9couvrent l’efficacit\u00e9 et la commodit\u00e9 du syst\u00e8me de r\u00e9servation avec le calendrier des disponibilit\u00e9s sur Bedandbreakfast.eu. Jolle Dijkstra et Ria Baldee du B&B De Stormvogel sur Terschelling<\/a> aux Pays-Bas g\u00e8rent beaucoup plus facilement leurs r\u00e9servations depuis l\u2019introduction du syst\u00e8me. <\/p>\n

\"calendrier<\/a>

Clique sur ‘Envoyer’ et c\u2019est pr\u00eat !<\/p><\/div>\n

Succ\u00e8s assur\u00e9 pour toute demande<\/strong>
\nJolle : “Toutes les demandes que nous recevons par le biais du site sont des demandes pour lesquelles nous avons vraiment des places disponibles. Nous n\u2019avons plus besoin d\u2019en refuser. C\u2019est beaucoup plus agr\u00e9able de travailler dans ces conditions.” Ria Baldee sa compagne g\u00e8re les r\u00e9servations et elle aussi est enthousiasm\u00e9e par le syst\u00e8me de r\u00e9servation. “Pour moi c\u2019est hyper facile. Je re\u00e7ois une demande par e-mail, je n\u2019ai plus qu\u2019\u00e0 cliquer dessus et \u00e0 me connecter. L\u2019e-mail est pr\u00eat \u00e0 \u00eatre envoy\u00e9, je n\u2019ai plus qu\u2019\u00e0 saisir les heures d\u2019arriv\u00e9e et de d\u00e9part ainsi que les modalit\u00e9s de paiement. Cliquez sur ‘Envoyer’ c\u2019est tout !”<\/p>\n

E-mails standard en six langues<\/b>
\nRia utilise les e-mails standard ou bien les mod\u00e8les d\u2019e-mails qui se trouvent dans le syst\u00e8me de r\u00e9servation. “Vous pouvez toujours ajouter ou modifier des donn\u00e9es. Vous pouvez par exemple saisir des noms pour personnaliser le mail. Les mod\u00e8les d\u2019e-mails sont \u00e9galement disponibles en anglais, en allemand, en fran\u00e7ais, en espagnol, en n\u00e9erlandais et en italien. C\u2019est une aubaine”, d\u00e9clare Ria. “Auparavant j\u2019avais toujours des difficult\u00e9s avec les diff\u00e9rentes langues \u00e9trang\u00e8res. La qualit\u00e9 des traductions de Google Translate \u00e9tait loin d\u2019\u00eatre optimale. Ces e-mails sont corrects dans toutes les langues. Fran\u00e7ais, allemand, anglais, n\u00e9erlandais\u2026 il suffit juste de cliquer dessus, c\u2019est g\u00e9nial.”<\/p>\n

Un minimum d\u2019op\u00e9rations
\n<\/b>Dans le syst\u00e8me de r\u00e9servation vous pouvez attribuer diff\u00e9rents statuts \u00e0 une demande : ‘Option’, ‘R\u00e9servation’ et ‘Annulation’. Ria : “Parfois je mets une demande sur ‘option’ si je dois encore r\u00e9fl\u00e9chir. Lorsqu’une r\u00e9servation est d\u00e9finitive, je modifie la demande en ‘r\u00e9servation’. J’imprime toutes les r\u00e9servations afin de r\u00e9unir toutes les donn\u00e9es. Il y a un minimum d’op\u00e9rations.”<\/p>\n

\"Calendrier<\/a>

Vous pouvez attribuer trois statuts \u00e0 une nouvelle demande de r\u00e9servation : option, r\u00e9servation et annulation.<\/p><\/div>\n

Il faut tout simplement oser
\n<\/b>C\u2019est compliqu\u00e9 d\u2019apprendre \u00e0 conna\u00eetre le syst\u00e8me de r\u00e9servation ? Ria dit que non. “C\u2019est une question d\u2019habitude. C\u2019est comme pour beaucoup de choses : une t\u00e9l\u00e9commande, un portable\u2026. Vous devez tout simplement vous entra\u00eener et vous verrez alors comme c’est facile. Beaucoup de gens ont peu ou pas d’exp\u00e9rience avec les ordinateurs. Moi non plus je n\u2019en avais pas, mais il faut s\u2019y mettre. Il faut tout simplement oser. Et si vous faites une erreur, vous revenez alors en arri\u00e8re !”<\/p>\n

Orient\u00e9 vers le client
\n<\/b>“C\u2019est tout dans l\u2019int\u00e9r\u00eat des h\u00f4tes”, selon Ria. “Il sait : je pourrai venir \u00e0 cette date, mais pas \u00e0 celle-l\u00e0. Les h\u00f4tes n\u2019ont plus besoin de t\u00e9l\u00e9phoner en vain ou d\u2019envoyer des e-mails ; il suffit de remplir le formulaire de demande de r\u00e9servation. C\u2019est facile et orient\u00e9 vers le client”. Est-ce quelle conseillerait le syst\u00e8me de r\u00e9servations avec le calendrier des disponibilit\u00e9s \u00e0 d\u2019autres propri\u00e9taires de B&B ? “Je n\u2019y vois que des avantages. Et si vous mettez \u00e0 jour votre site internet ainsi que les informations de disponibilit\u00e9, les h\u00f4tes seront \u00e9galement satisfaits. C\u2019est le but n\u2019est-ce pas ?”\u00a0Cours rapide : comment fonctionne le syst\u00e8me de r\u00e9servation >><\/a><\/p>\n

Vous n’\u00eates pas encore membre de Bedandbreakfast.eu
\n<\/b>Vous \u00eates int\u00e9ress\u00e9 par le syst\u00e8me de r\u00e9servation de B&B avec le calendrier des disponibilit\u00e9s, mais vous n\u2019avez pas encore d\u2019annonce sur Bedandbreakfast.eu ? Inscrivez-vous aujourd’hui encore<\/a>, le syst\u00e8me de r\u00e9servation ainsi que le calendrier des disponibilit\u00e9s seront tout de suite \u00e0 votre disposition. Vous pourrez mettre gratuitement le calendrier sur votre propre site. \u00a0Plus d\u2019informations >><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

De plus en plus de propri\u00e9taires B&B d\u00e9couvrent l’efficacit\u00e9 et la commodit\u00e9 du syst\u00e8me de r\u00e9servation avec le calendrier des disponibilit\u00e9s sur Bedandbreakfast.eu. Jolle Dijkstra et Ria Baldee du B&B De Stormvogel sur Terschelling aux Pays-Bas g\u00e8rent beaucoup plus facilement leurs r\u00e9servations depuis l\u2019introduction du syst\u00e8me.<\/p>\n","protected":false},"author":2,"featured_media":3194,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[429,469,2994,1079,1259,1389],"coauthors":[230],"class_list":["post-5332","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-geen-categorie","tag-availability-calendar-fr","tag-bed-and-breakfast-fr","tag-bedandbreakfast-eu-fr","tag-newsletter-fr","tag-reservation-system-fr","tag-startmail-fr"],"yoast_head":"\nB&B Stormvogel : "Un syst\u00e8me de r\u00e9servation super efficace" - Chambres d'H\u00f4tes Propri\u00e9taires Blog | Bedandbreakfast.eu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bedandbreakfast.eu\/innkeepers\/fr\/bb-stormvogel-enormement-de-facilites-du-systeme-de-reservation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"B&B Stormvogel : "Un syst\u00e8me de r\u00e9servation super efficace" - Chambres d'H\u00f4tes Propri\u00e9taires Blog | Bedandbreakfast.eu\" \/>\n<meta property=\"og:description\" content=\"De plus en plus de propri\u00e9taires B&B d\u00e9couvrent l’efficacit\u00e9 et la commodit\u00e9 du syst\u00e8me de r\u00e9servation avec le calendrier des disponibilit\u00e9s sur Bedandbreakfast.eu. 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