Every guest a review on

Review on

Guests who book by telephone, can write a review on too.

The more reviews, the better. Therefore, from now on, guests that make reservations with you outside of can also write a review. It’s very easy to make this happen.

Adding external bookings
Does a guest make a booking by telephone or via your own website? If you add this ‘external booking’ to your availability calendar, this guest will receive a review form from us after they get home. This is how it works:

  • In the owner service, go to ‘My Reservations’> ‘Reservation Requests’.
  • Click the button ‘Add Reservation’.
  • Fill out the information of the reservation.
  • In the upper part of your screen you can see that the status standardly says ‘Reservation’.
  • Click ‘Add’.

The reservation is now added to your overview and to the availability calendar.

More information
For more information about reviews and using’s reservation system, go to our list of frequently asked questions.

About the author

Janneke Scheepers

Janneke Scheepers is web editor at Bed & Breakfast Europe. She writes blogs, articles and newsletters about all aspects of the B&B sector in Europe.


  • Hallo, is it possible to ask guests who already came at my B&B to write their reviews on yr site??? If yes, can you explain how to do? tks in advance for your prompt answer, kindest regards Cinzia

    • Hello Cinzia, you can manually add guests to your availability calendar. The date of ‘Yesterday’ or ‘today’ has to be their checkout date. They will receive an invitation to write a review the next day.

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