Policies of Ondartxo - Basque Stay
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, JCB, Red 6000, Maestro, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that a code is required in order to collect the keys from one of the boxes in the office. Please contact Basque Stay directly to obtain the code.
Tourist Liscense: ESS00687 Please note that the check-in and key-collection take place at: Pantxita Etxezarreta 15, 20750 Zumaia. A damage deposit of EUR 100 is required when you book. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.