Policies of Chalet Annelis Apartments
Check-in15:00 - 22:00 hours
Check-out07:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child from 0 to 12 years stays free of charge when using existing beds.
Up to two children from 0 to 2 years stay free of charge for children's cots/cribs.
One older child or adult is charged CHF 20 per person per night in an extra bed.
The maximum number of children's cots/cribs in a room is 2.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Maestro, EC-CardNo credit cards accepted, only cash
Your apartment number and important information for check-in can be found on an information board next to the entrance. The room key is provided inside the apartment. Contact details can be found on the booking confirmation if you have further questions.
Please note that Zermatt is a car-free village. You can park your car at a garage in Tess and take a train or taxi to Zermatt.
Please note that the final cleaning fee is included in the room rate for stays of 7 nights or longer. Please note that the check-in and key-collection take place at: Chalet Annelis Apartments, Brunnmattgasse 2, 3920 Zermatt.