Policies of Haus am See
Check-in16:00 - 20:00 hours
Check-out07:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 3 years stay free of charge for children's cots/cribs.
All adults are charged EUR 15 per stay for extra beds.
All children under 15 years stay free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 3.
The maximum number of extra beds in a room is 3.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsNo special conditions apply for groups.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the property has no reception. Let Haus am See know your expected arrival time in advance. You can contact the property under the telephone number on your booking confirmation.
Please note that parking is limited to one car per apartment. If you are arriving with more than one car, please contact the property for more information
Please note that the deposit charged on arrival is a security deposit that is refundable on departure if the property is left in a good condition.
Please note that for the chalet bed linen is not included and can be rented at an additional cost of EUR 13 per person. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Haus am See in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of EUR 500 is required. The host charges this 3 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.