Policies of Reina
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 1 year is charged EUR 45 per night in a child's cot/crib.
One older child or adult is charged EUR 0 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Reina in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of EUR 350 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the total amount of the reservation must be paid in advance. Once a booking has been made, the property will contact the guest directly to arrange payment and to provide the address and key collection details. A damage deposit of EUR 350 is payable upon arrival. This will be returned 7 days after check-out, subject to a damage inspection. Please note that the air conditioning carries an extra charge from mid-June to mid-Spetember. Please note that heating carries an extra charge from mid-October to mid-May. It is possible to rent a high chair for an additional cost of EUR 25 per stay. It is possible to rent a playpen for an additional cost of EUR 25 per stay. It is possible to rent a fan for an additional cost of EUR 15 per week.
License number: AT-434869-A, AT-434869-A