Policies of Bilbao
Check-inFrom 16:00 hours
Check-out09:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years is charged EUR 45 per stay in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the total amount of the reservation must be paid in advance. Once a booking has been made, the property will contact the guest directly to arrange payment and to provide the address and key collection details.
A damage deposit of EUR 500 is payable upon arrival. This will be returned 7 days after check-out, subject to a damage inspection.
Please note that the air conditioning carries an extra charge from mid-June to mid-Spetember.
Please note that heating carries an extra charge from mid-October to mid-May.
It is possible to rent a high chair for an additional cost of EUR 25 per stay.
It is possible to rent a playpen for an additional cost of EUR 25 per stay.
It is possible to rent a fan for an additional cost of EUR 15 per week. Please inform Bilbao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: <strong>AT-48989-A</strong>