Policies of Lagoons at Stoney Creek by ResortQuest
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note, at the moment of reservation the first nights rate including taxes plus 8.05% Resort Fee is charged as a deposit at the time of booking and is 100% non-refundable.
Guests are kindly requested to check in at: The Aspens on Blackcomb by ResortQuest Whistler 4800 Spearhead Drive Whistler, BC V0N 1B4.
Please note, the property follows different age restriction check-in policies according to the season –
Winter Season 2017-2018: 23 November 2017 – 30 April 2018: Only guests of the age 21 or older are allowed to check in, check out or stay at the accommodation without a parent or official guardian.
Summer Season: 1 May – 21 November 2018: Only guests of the age 25 or older are allowed to check in, check out or stay at the accommodation without a parent or official guardian.
The minimum check-in age is 25 over Victoria Day weekend ( 18 - 20 May 2018) without exceptions.
Final Payment Schedule:
Regular Winter Season: 23 November 2017 - 14 December 2017 and 7 January 2018 – 30 April 2018: The total price of the reservation will be charged at least 30 days prior to arrival.
Pre-Holiday Season: 15 December 2017 to 21 December 2017: The total price of the reservation will be charged at least 45 days prior to arrival.
Holiday Season: 22 December 2017 to 6 January 2018: The total price of the reservation will be charged at least 60 days prior to arrival.
Summer: 1 May – 21 November 2018: The total price of the reservation will be charged at least 7 days prior to arrival.
The credit card used at the time of the booking must be presented by the cardholder upon check-in. A security deposit will be required at check in and hold for the entire stay of the guests. The deposit amount can vary depending on the unit booked, the age of the guests, the size of the group and especially the period of time (eg. higher on long weekends and during the winter season). It may vary from CAD 250 - CAD 2000.
Please note, each room cannot exceed the maximum occupancy including adults and children. Please see the specific room description for more details.
Daily maid service is not included in the rental rate. A touch-up clean and towel and linen change are included once every 4 days for stays of 5 nights or longer. Additional housekeeping services are available for a fee. Please note that the check-in and key-collection take place at: 4800 Spearhead Drive, V0N1B4 Whistler . Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.