Policies of Hale Palila by Hawaii Volcano Vacations
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 3 years stays free of charge when using existing beds.
All further older children or adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, JCB, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note: Property has no front desk/reception and uses a self-check in system. Guests will receive a lock box code to enter the property after payment is received. Guests can check in to the home using the entry code provided in your directions. Please note this code before traveling.
Guests can access the property after 15:00 on the date of check-in.
The credit card CVC code is needed at the time of booking to charge the credit card.
Please note: The standard rate is based on double occupancy.
The property has a service fee. This fee is per stay and includes a cleaning fee and a booking fee. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. License number: <strong>W64626540-01</strong>