Policies of El Remanso
Check-in15:00 - 19:00 hours
Check-out09:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged USD 8 per night for children's cots/cribs.
All children under 12 years are charged USD 15 per night for extra beds.
All further older children or adults are charged USD 20 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
To confirm the reservation a deposit must be made. If the reservation is made with less than 15 days of notice the deposit must be the 50% of the total amount. Otherwise, it is 30%.
The deposit has to be paid through bank transfer. Guest who pay with credit card will incur in a 7.5% extra cost.
Payment must be done within 48 hrs, and 24 hrs if the reservation is in less than 7 days. If not the reservation will be cancelled.
A $65 USD guarantee deposit is needed, in cash upon check in. The deposit will be refunded at check out after room check. Please inform El Remanso in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.