Policies of Vienna Top Comfort Apartment
Check-in14:30 - 18:00 hours
Check-out08:30 - 10:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
All children under 2 years are charged EUR 10 per night for children's cots/cribs.
All further older children or adults are charged EUR 10 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Vienna Top Comfort Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note that payment on site can only be done by credit card. It is not possible to pay in cash.
A surcharge of EUR 10 per hour applies for early check in / late check out, depending on availability.
Please note that the heating fee is not included in the apartment rate and will be charged according to consumption on departure.