Policies of Kitsilano Garden Suites
Check-in14:00 - 21:30 hours
Check-out11:00 - 11:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
Extra beds are not available.
The maximum number of total guests in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A cancellation fee of CAD $400.00 will be charged if the reservation is cancelled less than a week before the arrival date without exceptions.
The property will contact the guest via email a minimum of 24 hours in advance to provide information about check-in procedures. Please inform Kitsilano Garden Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.