Policies of Ayuterra Resort
Check-in14:00 - 23:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren older than 10 years are welcome.
All children from 10 to 17 years are charged IDR 1000000 per person per night for extra beds.
All children from 10 to 17 years are charged IDR 1000000 per person per night when using existing beds.
There is no capacity for cots in the room.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the property only accepts children over 10 years old.
There will be an ongoing construction works from 1 October 2017 to May 2018. The construction will take place between 09:00 to 18:00. During this period, guests may experience loud noises or disturbances, and some hotel facilities and services may not be available. Please contact the property directly for more details. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ayuterra Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.