Policies of Citadel Complex
Check-in14:00 - 00:00 hours
Check-out12:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 12 years are charged RUB 1000 per night for extra beds.
All further older children or adults are charged RUB 1500 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsNo credit cards accepted, only cash
Guests are asked to present a birth certificate for every child, travelling with them. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.