Policies of Bennecke Elvis
Check-in16:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged EUR 5 per night for children's cots/cribs.
All children under 12 years are charged EUR 10 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
All extra charges must be paid in advance. The property manager will contact you with details after booking.
Once a booking has been made, the property manager will contact the guest directly to provide the address and key collection details.
Please note that check-in takes place from 16:00 onwards. Keys can be collected from the office from Monday to Friday, between 16:00 and 18:00. Outside these times or on Saturdays, Sundays and public holidays, keys can be collected from the security boxes outside the office.
Please note that late check-out carries a EUR 30 surcharge and must be confirmed in advance by the property.
A damage deposit of EUR 300 will be blocked on your credit card before arrival. The amount of the deposit will be EUR 400 for booking 2 apartments, EUR 500 for booking 3 or more apartments. The deposit will be released before 30 days of check-out date, once the condition of the apartment has been checked. Please note that the check-in and key-collection take place at: Cala Dorada 1 (Bennecke Office), 3185 Urbanizacion Rocio del Mar, Torrevieja. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Bennecke Elvis in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: <strong>AT-451638-A</strong>