Policies of Roca y Bambu - Ecolodge
Check-in12:00 - 21:00 hours
Check-out12:00 - 13:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 5.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. No extra charges.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, UnionPay debit card, UnionPay credit card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.