Policies of Felice Homestay 11
Check-inFrom 15:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
All further older children or adults are charged MYR 30 per night for extra beds.
The maximum number of extra beds in a room is 4.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
A security deposit of MYR 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Please note that loud activities, activities after 00:00 and pets are strictly not allowed.
Smoking is not allowed indoors. Guests can smoke in the balcony.
Please check respective holiday home information for events and/or activity arrangements. Some accommodation types strictly do not allow any activities.
Tour bus is prohibited from parking in front the property. Tour bus pick-up & drop off the passengers is allocated in front of the playground which is near the roundabout and also near the property.
In case of exceeding maximum occupancy of 16 people, guests will have to follow the property policy as follows:
- Head count fee will be charged and applicable to all except children below 1 year old
- Additional mattress with pillow, blanket and shower towel will incur surcharge
- All payments to be made upon check-in
Please note that early check-in and late check-out are subject to availability and request confirmation, subject to additional charges. Please inform Felice Homestay 11 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.