Policies of Vivian's House
Check-in14:00 - 21:30 hours
Check-out08:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 12 years are charged AUD 20 per night when using existing beds.
All children under 12 years are charged AUD 20 per night for extra beds.
All further older children or adults are charged AUD 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Maestro, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Vivian's House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of AUD 300 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
Payment via bank transfer, Alipay and PayPal is also available. For further information please contact the property in advance, using the contact details found on the booking confirmation.
Please note that there is a 3% charge when you pay with a credit card.