Policies of Highfield Holiday Home
Check-inFrom 17:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Early check-in before 17:00 is possible, subject to availability and prior arrangement with the property. A surcharge of GBP 10 per hour is applicable. Luggage storage is available and must be arranged at least 24 hours prior to your arrival.
Late check-out after 10:00 is also subject to availability and by prior arrangement with the property. This is a surcharge of GBP 10 per hour.
Early check-in and late check-out cannot be guaranteed.
If you are using satellite navigation, please ensure to add the house number, street name and town. Please do not use the postcode as it will send you to the wrong address.
There is a strict no pet policy. If guests are found to have pets in the property you will be asked to leave immediately without refund.
There is also a strict no smoking policy, which includes both internal and external areas. The whole party will be asked to leave if any guests are found to be smoking on the premises. There will be no refund. Please inform Highfield Holiday Home in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.