Policies of Apartamentos Genciana ASN
Check-in17:00 - 21:00 hours
Check-out09:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. No extra charges.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Red 6000, Maestro, Euro 6000. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
If you expect to arrive outside check-in hours, please inform the property in advance.
Please note that check-in between 22:00 and 00:00 carries a EUR 20 surcharge.
Apartments must be left clean upon departure.
Please contact the property directly for key collection instructions. Please note that the check-in and key-collection take place at: Plaza de Pradollano Hotel Meliá Sol y Nieve Galería Comercial Local nº 1, 18196 Sierra Nevada. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Apartamentos Genciana ASN in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: <strong>A/GR/00156, A/GR/00256</strong>