Policies of Placid Waters
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Late arrivals are not permitted unless prior arrangement has been made. Please inform Placid Waters in advance of your expected arrival time on Sundays and public holidays. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note, guests are required to show a photo ID and credit card upon check-in. The credit card must match the one used to guarantee the booking.
A breakage deposit of ZAR 500 is required upon arrival for incidentals. This deposit is fully refundable subject to a damage inspection of the accommodation.
Please note, the period from 23 November 2018 until 14 December 2018 is known as \"student rage week\" therefore noise levels may vary at the resort and in the area. Placid Waters is unable to accommodate bookings for school leavers (\'Matric Rage\'). Any such bookings will be cancelled, with no refund given. The hotel apologizes for any inconvenience.
Please note that a daily maid service is available, except on Sundays and public holidays.
Please note that Placid Waters offers free limited WiFi throughout. The first 50 MB is free, thereafter charges apply. A damage deposit of ZAR 1000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Dear Visitor, this region is currently experiencing drought conditions. Please be aware that certain properties are subject to comply with local water usage restrictions. This property will not accommodate hen, stag or similar parties.