Policies of The Village House
Check-inFrom 13:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the property offers chargeable transfer from the airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Guests\' credit card will be charged to confirm the reservation.
Please note that the property cannot accommodate children below 12 years old.
The Village House reserves the right to refuse entry to guests who fail to adhere to their terms and conditions.
Last order for meals is at 20:30 and non-halal food is served.
Kindly indicate your arrival time in the Special Requests box when booking. If you would like to arrange for transfers at a surcharge, please also provide your flight arrival details at least 48 hours in advance under the Special Requests box.
A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please inform The Village House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.