Policies of Departamento Don Miguel Claro
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the establishment reserves the right to ask guests to leave if they break any rules that may disrupt the peace and rest of others.
Please note the property will charge guests for pay-per-view channels and pay-per-view movies requested.
Please note cleaning of the apartment is done every 5 nights.
Please note, guests are provided a digital code to access the property when they make their reservation. The apartment does not have keys, instead, it has a digital code system.
Please note hot water in bathrooms is obtained from a water heater, and after an approximate 15-minutes of use the heater must be allowed time to re-heat.
Please note the apartments are located in a residential building, this means the front-desk is not available for guests, only for building residents. Please refrain from asking the front-desk\'s help should there be any problems. In turn, if there is a problem, please contact the the property owner via email and they will get back to you asap.
Please note the phone in the front-desk cannot be used by guests. Luggage cannot be stored at the front-desk.
Check-in is conducted as of 15:00 and check-out is until 12:00 (noon). A full night will be charged for check-out after noon.
Assigned parking spaces must be respected. Please refrain from using other spaces or those labeled VISITOR, as a fee can be applied.
Cancellations before 7 days will not be accepted under any circumstances and the property will charge the full amount.
Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chile) must pay an additional fee of 19%.
Please note that for tax exemption foreign travellers must pay in US dollars and have to present the migration card they are given when they arrive to the country.
Foreign business travellers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile.
This fee is not automatically calculated in the total costs for the reservation.