Policies of Kylakin on the Derwent River- Rejuvenate Stays
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the property cannot accept guests under the age of 25 unless accompanied by a minimum of 2 adults, over the age of 25, present the whole stay. Our rates are based on twin share. Fees will apply for excess guests not agreed in advance & for the use of additional beds.
Please provide your estimated arrival time as one of the staff members will meet you at the apartment to give you access. Full details will be emailed to you after your booking is made.
Please note that arrivals after 18:00 will incur the following additional fees:
18:00 - 21:00 AUD $60
21:00 - 24:00 AUD $90
After midnight (24:00) will cost between AUD $100 - $150 depending on the time.
Any delays not notified in advance (at least 3 hours before scheduled arrival) will incur an additional AUD $60 call out fee.
Please note that there is a 3% surcharge when you pay with an Australian Visa or MasterCard credit card and a 3.5% charge for international credit cards.
Please note that this property does not accept payments with American Express credit cards.
A copy of your drivers license or passport is required.
A $500 security deposit must be paid at least 10 days prior to your arrival. This will then be returned upon inspection of the property after your departure.
Please note that there is an additional non-refundable $35.00 service charge for all bookings. This will not be refunded in the event of a cancellation. Please inform Kylakin on the Derwent River- Rejuvenate Stays in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of AUD 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.