Policies of Kylakin on the Derwent River- Rejuvenate Stays
Check-in15:00 - 22:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the property cannot accept guests under the age of 25 unless accompanied by a minimum of 2 adults, over the age of 25, present the whole stay. The rates are based on twin share. Fees will apply for excess guests not agreed in advance and for the use of additional beds.
Please provide your estimated arrival time as one of the staff members will meet you at the apartment to give you access. Full details will be emailed to you after your booking is made.
Please note that arrivals after 18:00 will incur the following additional fees:
18:00 - 21:00 AUD $60
21:00 - 24:00 AUD $90
After midnight (24:00) will cost between AUD $100 - $150 depending on the time.
Any delays not notified in advance (at least 3 hours before scheduled arrival) will incur an additional AUD $60 call out fee.
Please note that there is a 3% service fee when you pay with a credit card
A copy of your drivers license or passport is required.
A $500 security deposit must be paid at least 10 days prior to your arrival. This will then be returned upon inspection of the property after your departure.
Please note that there is an additional non-refundable $35.00 service charge for all bookings. This will not be refunded in the event of a cancellation.
Please note, due to safety concerns in this multi storey home children under 8 years of age cannot be accommodated in the house. Babies 6 months and under are at the property\'s discretion. For further information please contact the property in advance, using the contact details found on the booking confirmation. A damage deposit of AUD 500 is required. The host charges this 10 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please inform Kylakin on the Derwent River- Rejuvenate Stays in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.