Policies of Uhc Paradise Village Family Complex
Check-in16:00 - 19:30 hours
Check-out09:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Cash. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that pets weighing up to 10 kg are allowed on request and carry a surcharge of EUR 5 per day. A refundable pet deposit of EUR 400 is payable on arrival.
Please let Universal Holiday Centre know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property using the contact details found on your booking confirmation. Arrivals after 19:30 without prior notification are not guaranteed and the office will close it doors until the next day.
All requests for late arrivals must be confirmed by the property and are only admitted from 21 May 2016 to 01 October 2016. A surcharge for late arrivals will be charged as follows:
EUR 65 after 20:00
EUR 95 after 22:00.
Check-in after 00:00 is not possible.
Please note that parties are not allowed at the property and noise must be kept down to a minimum from 23:00.
WiFi is available in all areas and you can contract packs of 1GB each with a validity of 24 consecutive hours at the extra cost of EUR 12 per pack. This service is contracted for the whole stay and cannot be split. You must pay a deposit of 120 EUR at the time of collecting the router in the office. This deposit will be refunded after departure.
Please note that guests are requested to leave the apartment in the same conditions that they found it. Please note that the check-in and key-collection take place at: Universal Holiday Centre, Avenida Pere Molas 3, 43840 Salou. Please inform UHC Paradise Village Family Complex in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 250 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. License number: <strong>HUTT-006727, HUTT-005967</strong>