Policies of UHC Arinsal Family Complex
Check-in16:00 - 19:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are kindly requested to collect keys at the central offices of Universal Holiday Centre, which are located at Avenida Pere Molas, 3, Salou (Tarragona).
Please note that a damage deposit of EUR 250 is required by card payment and will be refunded upon check out. Please note that guests are expected to leave the apartment in the same conditions as they find it. Cleaning services are available on site for an extra cost.
Please let Universal Holiday Centre know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property using the contact details found on your booking confirmation.
In 2016, it is not possible to check in after 19:30.
In 2017, arrivals after 19:30 must complete a registration form and pay the full amount at least 48 hours before arrival. There is an extra fee of EUR 30. The keys can then be collected from a key box at the office at any time. The property will contact you for further details.
Please note that pets weighing up to 10 kg are allowed on request, for an extra cost of EUR 5 per day.
A damage deposit of EUR 400 must be paid on arrival.
You can use the Special Requests box when booking or contact the property.
Check-in after 00:00 is not possible.
WiFi is available in all areas and you can contract packs of 1GB each with a validity of 24 consecutive hours at the extra cost of EUR 12 per pack. This service is contracted for the whole stay and cannot be split. You must pay a deposit of 120 EUR at the time of collecting the router in the office. This deposit will be refunded after departure.
Please note that parties are not allowed at the property and noise must be kept down to a minimum from 23:00. Please inform UHC Arinsal Family Complex in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: <strong>HUTT-002998, HUTT-003067</strong>