Policies of Résidence Palma
Check-in16:00 - 21:00 hours
Check-out08:00 - 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged EUR 6 per person per night for children's cots/cribs.
All older children or adults are charged EUR 7 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that a EUR 35 end-of-stay cleaning fee is not included in the price. You can choose to pay the fee or clean the accommodation yourself.
Please note that the reception is open everyday from 07:00 to 21:00. If you plan on arriving after 18:00, please notify the property in advance. Contact details can be found on the booking confirmation.
You can collect your keys at the Hotel les Palmiers en Camargue next door to the property.
For guests who have booked the rate including breakfast, please note that breakfast is served at Hotel Les Palmiers, right next to the property. Please note that the check-in and key-collection take place at: Hôtel les Palmiers 16 rue Alphonse Daudet, 13460 Les Saintes Maries de la Mer. Please inform Résidence Palma in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.