Policies of Lou Trelus
Check-in14:00 - 19:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 16 years are charged EUR 20 per night when using existing beds.
All children under 2 years are charged EUR 20 per night for children's cots/cribs.
All children under 16 years are charged EUR 20 per night for extra beds.
All further older children or adults are charged EUR 20 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
The hotel accepts cheques and bank transfers as methods of payment.
Please contact the establishment 24 hours prior to check-in to obtain the access codes.
Late check-in is possible at an extra cost upon prior request only.
A security deposit of EUR 1000 is required upon arrival for incidentals. The deposit may be partially or totally debited from your credit card if any damages are caused by the guests. Please inform Lou Trelus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 350 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.