Policies of Black Diamond Lodge
Check-in15:00 - 21:00 hours
Check-out07:00 - 10:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years are charged EUR 30 per night for extra beds.
All further older children or adults are charged EUR 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that an additional baby cot for a child under the age of 2 is available free of charge.
The extra bed will be either a travel cot or a futon bed dependent on the age of the child. Please indicate the age of the child in your booking form.
The spa is open for the summer season from June until the end of September. The spa reopens for the winter season at the beginning of December until mid-April.
Please note the restaurant is open every evening from 18:00 from June 17 to August 31. Please use the special request box when booking to make a reservation.
The bar is open every day from 16:00 for drinks and light snacks.
Live music and open mic nights available during the summer and winter. Please contact the property for more details.
During July, August and from December to April, there are food stores, bars and restaurants within 500 metres. Outside of these periods, the nearest food stores are located 5 km from the property.
Please note that bedrooms do not have TVs or cable TV access. There is a TV in the bar area that can be used to watch the morning news. WiFi is available throughout the public areas but not in the restaurant. Please note that WiFi in the Alps can suffer from low speeds and intermittent outages. The property provides the highest quality WiFi available from the regional telecom company.
Please note that children must be supervised at all times when using the spa.
There is no lift at the property. The rooms are accessed via outside stairs. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Black Diamond Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.