Policies of Apartments ERS Moika
Check-in15:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Extra beds are not available.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that check-in from 22:00 to 08:00 is subject to an additional surcharge of RUB 500.
Please note that a deposit of 4000 RUB must be paid on arrival. This will be returned at check-out, subject to a damage inspection.
Please note that check-in and key collection address during the weekdays from 10:00 to 19:00 is Naberezhnaya Reki Moyki 27, Saint Petersburg. After 19:00 and during weekends you can check-in at the booked apartment.
Guests are kindly asked to contact the property at least 2 hours prior to arrival.
Please note that violation of the non-smoking rule will lead to a fine of RUB 3000.
Please be advised that cleaning services are provided for an additional fee of RUB 1000. Towels and linen are changed once a week. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Apartments ERS Moika in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.