Policies of Apartments ERS Moika
Check-in15:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Extra beds are not available.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that a deposit of 2000 RUB must be paid on arrival. This will be returned at check-out, subject to a damage inspection.
Guests are kindly asked to contact the property at least 2 hours prior to arrival.
Please note that the main office working hours are from 10:00 to 19:00. Managers assist with check-in after hours. Please note that the check-in and key-collection take place at: набережная реки Мойки, дом 27, 191186 Санкт-Петербург. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Apartments ERS Moika in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of RUB 2000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.