Policies of Chalet Neige Etoilée
Check-in16:00 - 20:00 hours
Check-out10:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years stay free of charge when using existing beds.
All children under 6 years stay free of charge for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please note that the service fee is mandatory. It includes bed linen, towels, bath mats, kitchen towels, a welcome kit, a private concierge service and the end-of-stay cleaning fee.
Please note that a EUR 50 fee applies in case of:
- Arrivals between 20:00 and 23:00
- Departures before 09:00.
Please note that a EUR 100 fee applies in case of:
- Arrivals between 23:00 and 06:00 A security deposit of EUR 800 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.